- Clelands of the Borders sales manager ‘graduates’ from Volvo Car UK management training scheme
- Volvo Accredited Leadership Programme (VALP) focuses on continuous and long-term professional development
- Training scheme designed to create a ‘roadmap’ for future business success
Sales Manager Eric Johnson of Clelands of the Borders in Galashiels is the second employee from the dealership to ‘graduate’ from the extensive Volvo Accredited Leadership Programme, a scheme designed to offer long-term professional training and development for management-level employees.
The Institute of Leadership Management-recognised award is designed to improve skills, motivate managers within the organisation and help to create a consistent Volvo management ‘language’ for future business success.
Volvo dealership Clelands of the Borders, located in Galashiels, was originally among the first in the network to be able to celebrate the success of the scheme when it launched in 2012. Around 350 people from across the UK dealer network will complete the course by 2015.
Dealer Principal, John Cleland commented: “VALP is a tough course which required extensive additional input from Eric in his spare time. We are extremely proud of his achievement and we are already seeing the benefits of his additional training coming to fruition in the business in terms of his leadership capabilities and ability to motivate the team to an even greater degree prior to undertaking the course.”
Adds Eric Johnson: “The course was invaluable in fine tuning my management skills which I have already put into practice in the business. The scheme is beneficial at every level: from a personal point of view, I have developed my management skills, with the business and the team gaining as a result of the additional focus, the brand achieves a cohesive management approach across its network and this all has a positive knock-on effect to the customer who enjoys even higher levels of customer service.”
VALP training takes place over a year, with participants completing a total of six one-day modules, including four mandatory modules on business management, leadership, performance management and marketing. Trainees then complete an elective module on an area of interest to them (e.g. recruitment, legal), before a final module summarises and concludes the course.