Total Accident Management ‘Claims Portal’ goes live
· Multi-purpose portal takes client through entire accident reporting and repair process
· Allows customer to report a claim anytime anywhere, provided they have internet access
· Total Accident Management is the only provider of this type of service
· Developed in partnership with Bodynet Ltd
Total Accident Management has gone live with a state-of-the-art online web portal designed to streamline the accident reporting and repair process for its customers.
The Claims Portal, designed for SME and grey fleet retail clients, allows drivers to report accidents directly to Total Accident Management anytime and anywhere they have an internet connection. This reporting is done via a simple step-by-step process with easy to use drop down menus and text boxes.
Where a vehicle requires repair, the system will notify the selected repairer via the BodyNet Bodyshop Management System as well as automatically generating access to the BodyNet Repair Tracker system where the customer can then track their own repair progress and receive SMS notifications.
The web portal, which is now live, represents a market leading move by Total Accident Management who are the only providers of this type of service in their industry.
Extensive research and testing has been completed to ensure that the system is a fully robust and working system which provides an unrivalled service to their clients.
Account managers will be going out to existing and prospective clients to promote this tool which provides an additional reporting channel alongside phone, email and the Total Response mobile app.
Comments marketing manager Laura Bevan: “The portal shows Total Accident Management is at the forefront of innovation and demonstrates an on-going investment in both new technology and our customers. Working with Bodynet Ltd has allowed us to also leverage of their international claims and repair tracking expertise. It will mean our customers have all their accident and repair information in one place and greatly increase the efficiency of the whole process.”
For further press information or high resolution images, please contact Steve Carman, Simon Branney or Rick Osborn on 01628 526208 or email Steve, Simon or Rick@nobull-communications.co.uk