| Case Study - Database Management Client: Forest Laboratories Issues - Discreet target audience of 2500 individuals
- Existed as stand alone mailing list
- Needed to work harder for Forest and become central information source for all marketing activity
- Relied only on sales force for updates
Results - Data given thorough ‘cleanse’
- Used as data resource not just mailing list:
- Meeting attendees
- Speaker profiles
- Special interests
- Drug usage
- Introduced data capture opportunities
- Website, delegate packs, event replies, interactive emails
- Additions & changes sent to reps monthly to provide them with new sales leads
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