Case Study - Database Management

Client: Forest Laboratories

Issues

  • Discreet target audience of 2500 individuals
  • Existed as stand alone mailing list
  • Needed to work harder for Forest and become central information source for all marketing activity
  • Relied only on sales force for updates

Results

  • Data given thorough ‘cleanse’
  • Used as data resource not just mailing list:
  • Meeting attendees
  • Speaker profiles
  • Special interests
  • Drug usage
  • Introduced data capture opportunities
  • Website, delegate packs, event replies, interactive emails
  • Additions & changes sent to reps monthly to provide them with new sales leads

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